We aim to make placing an order as easy as possible
How can I place an order?
You can either purchase the goods through our secure website using all major credit and debit cards and Paypal.
Or alternatively by calling us on 01872 279197.
What is the order process?
Simply browse though our site and add the goods you require to your ‘shopping cart’.
When you are ready to leave the store, go to ‘checkout’, you will then be guided through the payment process using our secure server until your order is complete.
When we have received your order we will contact you within 24 hours to confirm your order and take you through the delivery process.
Alternatively give us a call on 01872 279197 and we can take the complete order and payment over the phone, and arrange delivery. We accept all Major credit and debit card payments.
You will always be able to contact us from 9AM – 5PM Monday- Saturday for updates on your delivery and to answer any queries you may have.
What happens to my personal details?
At Silverlake we take security very seriously.
Everything we receive from you is strictly confidential.
All of the data collected from our customers is only used to fulfil their order with Silverlake.
For more information you can visit our Privacy Policy page


